About Us

Our mission at Montvale Prosthodontics is to provide exceptional patient care. Our vision is to create emotional dentistry. What is emotional dentistry? Dentistry that liberates once hidden smiles & laughter, dentistry that allows a nice firm bite into a steak after years of cautionary ones, and dental work that lasts a lifetime, at least close to it.

We are a prosthodontic and implant office. It is where gorgeous, collaborative dentistry is done. We are conservative, honest (with ourselves and our patients), diligent, and passionate about our work. We spend the time and preparation necessary for excellence, compassion, and flow.

The Front Office Concierge will be the face of Montvale Prosthodontics! They will be the first and last person that every patient interacts with during their visits. This is a valuable position that keeps the dental team and doctor running on time. They will serve both new patients as well as existing ones.

A little bit about the team– we are a brand new office and building the team as we speak! The team will grow quickly. More than anything, we value culture and want this office to be a place you love coming to for work.

Values

At Montvale Prosthodontics, we believe in quality over quantity. Because of this, we pride ourselves on upholding these values in everything we do:

• Excellence: We strive for excellence, as demonstrated by doing right when no one’s looking.
• Authenticity: We believe in connecting to the heart of the matter and acting with respect and authenticity.
• Communication: We are committed to timely and transparent exchange of information by encouraging respectful interactions through active listening, positive intent, and understanding.
• Passion: We approach the world and each other as the best version of ourselves by committing to continuous learning, reviewing, and growing.

We all share these core values and the next team member we bring on will as well!

A Day in The Life

On any given day at Montvale Prosthodontics you can expect to encounter the following:

• Working with a driven team of dental practice staff.
• Caring for patients who value our services & expertise and want the best dentistry has to offer them.
• Working in an office that is committed to excellence in patient care
• Checking in between 4 to 10 patients each day
• Interfacing with patients through phone, email, and other platforms in a professional manner
• Multitasking between different roles at the same time
• Navigating solutions independently to serve patient requests
• Assisting with verifying insurance, presenting treatment plans and financial arrangements
• Assisting with all administrative tasks
• Answering phone calls and follow-ups within regular business hours
• Following up on large cases to aid patients in financing options

This Role is For You if…

• You love working in an authentic environment.
• You thrive when committed to continuous learning, reviewing, and growing.
• You love working with patients who value our services & expertise and want the best dentistry has to offer them.
• You absolutely love a dental office that is committed to excellence in patient care
• You are able to prioritize your workload in an efficient manner
• You are able to multitask and accomplish multiple projects at the same time
• Excellence in customer service drives you
• You are comfortable speaking in front of others or groups of people
• You demonstrate a positive attitude, self-motivation, organization, and resourcefulness
• You are driven by results, solutions, and impact

This Role is NOT For You if…

• You're not energized by working with and helping people
• You treat this position as a job and not a career
• You prefer working independently to collaborating with a team
• You need quiet and consistency to work your best

What Winning Looks Like:

We support you in winning by reviewing metrics related to call conversions, over-the-counter collections, scheduling efficiencies, AR days, % of claims <30 days, collections %, cancellations/no-shows, employee performance targets, practice performance optimization, and providing support and training to set you up to succeed!

• Seamless patient experiences are created for every patient every time
• You are able to manage your workload in a fashion that eliminates the need to work outside of shift hours.

Deal Breakers

• You aren’t a team player.
• You’re always running late.
• You are not a people person.

How to Apply

Still want to join our team? Great! If you enjoy working with driven team members and are looking to make a difference in the community, apply today! We take culture very seriously, and because of that, when it’s right, it’s right. If after reading the full job description you are thinking, “This sounds PERFECT for me," then we want to get to know you. When you join the team here at Montvale Prosthodontics you can expect every day to be a fun adventure that you get to experience with a driven group of really cool people. We strive for excellence, authenticity, open communication, and passion, and hope you will too.

To apply for this position, fill out the application, email a resume to prosthjob@gmail.com, but make sure to include what your favorite food is in the subject line. Doctor loves all things soupy noodles!

If you are truly driven, you could speed up the hiring process by taking our personality tests here: https://www.ondemandassessment.com/link/index/JB-0BILWF52F?u=1159123

If we think you’re a great fit we will reach out to you to set up an interview.

Thank you for your time!

Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Expected hours: No less than 24 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance

Healthcare setting:

• Private practice

Schedule:

• Day shift
• Monday to Friday

Experience:

• Dental office: 1 year (Required)

Ability to Commute:

• Montvale, NJ 07645 (Required)

Work Location: In person